Customer Relationship Management
Improve competitivity, performance, and customer satisfaction with an intuitive CRM system.
Simplify sales processes and gain valuable customer insights using a modern CRM system. Automate key tasks from creating quotes to forecasting sales, so your team can spend more time on winning new customers.
Utilise key information such as lead sources and deals won to identify where to place marketing spend, and understand the effectiveness of marketing campaigns with further insights stored within the CRM system.
What are the benefits of CRM software
Detailed reporting features offer valuable insights, making it easier to identify customer trends for more informed decision making.
Use key sales and customer data to sell more efficiently and to target the most valuable prospects.
Improve operational efficiency by sharing information and facilitating collaboration between sales, marketing, and accounts departments.
Understand your customers
Use customer analytics to gain insights into where and when to target prospects for the best chance of a sale. Improve customer retention by tailoring marketing campaigns to their product interests.
CRM key features
Real-time customer data gives you the insights for making informed decisions about where to place marketing spend.
Improve collaboration by sharing real-time information between departments, increasing operational efficiency.
Visual dashboards help you track sales performance. With a full view of the sales funnel, effective plans can be made.
Improve customer retention by keeping them informed about the latest products/services from your business.
Plan and deliver effective marketing campaigns through a single system, improving efficiency and saving time.
Automate sales processes
Focus more time on winning new customers by automating key sales processes.
Services we provide
Micross Logic can help businesses in a range of industries, from manufacturing to retail. With an impressive suite of add-on solutions to help the software go even further, Sour ERP solutions can be customised to suit your business’s individual needs.
Whether you’re looking for a system that simplifies processes, saves you time, scales with your growing business, or has the functionality to streamline complex procedures, we have a solution that can help you achieve your goals.