Sage 200 Professional Support
Better utilise Sage 200 Professional system advice, guidance, and support from the experts.
Sage 200 Professional
With over 20 years of experience providing Sage support services, we understand how essential it is to have an ERP system that runs smoothly. This is why our support contracts are completely uncapped, ensuring you and your team can get help and advice whenever you need.
Whether any system issues are due to human error or an internal fault, or you simply want some extra guidance, we're here to support your business.
How our Sage 200 Professional support can help
Easy to access
Call or email our Sage support team to log a ticket, and they’ll work efficiently to resolve your issue.
Remotely accessing your Sage 200 Professional software helps us to understand and fix your issue quickly.
Updates and upgrades
Our Sage experts stay updated on the latest system news and product developments, and keep you in the know too.
Benefit from the experience of our Sage technicians, offering practical advice and quick resolutions to system issues.
Hints & tips
Understand how to better utilise your Sage 200 Professional software with our library of blogs and video tutorials.
Benefit from personalised account management, making sure your Sage software works in harmony with your business.
Understanding your business
At Micross Logic, we work closely with you to understand your business challenges. This is so we can configure your Sage 200 Professional solution accordingly, and help your team understand how to best utilise its features.
What may not be a critical issue for some businesses may be critical to you, which is why we prioritise customer support needs based on severity in the context of the individual business in question. If an issue can't be dealt with over the phone, we will conduct a site visit to ensure the problem gets resolved.
Our support team always aims to fix your Sage problem while you are on the phone, or you can log a support ticket via email if you would like us to contact you.
Sage support costs
Support costs for your Sage 200 Professional solution will depend on the number of users and extra modules you choose. With uncapped support contracts running for 12 months, your business gains the benefit of our Sage experts whenever you need.
At Micross Logic, we keep our costs competitive against other Sage business partners. We feel the difference with us, however, is the quality of our knowledge and friendly and professional support that sets us apart. Additionally, if there's ever a system fault we can't resolve remotely, we'll conduct an on-site visit at no extra cost.
How easy is it to switch?
If you think that you should be getting more out of your Sage solution and would like to review your support options or just find out what another other Sage Business Partner could offer you, we would be more than happy to help. Whether it be just a price comparison or advice to find out if you are using your Sage solution to its full potential, we would be more than happy to answer any questions you may have.